Softruck Privacy Policy

This Privacy Policy demonstrates how Softruck receives and processes information when our services are used by you, ensuring transparency and security in the collection and processing of data.

Information collected by Softruck

Data is collected and stored in the system in the following ways:

Information provided by you:

When an account is created for you on Softruck, we receive your full name, email, and a valid document number. Other data may be provided for your account, such as profile name, profile picture, addresses, as well as the make, model, and identification of the vehicles you manage.

Your location:

You are responsible for adding, editing, and removing commonly used addresses in your routine.

Your vehicles:

To help you organize your vehicles, we create a list with all your entries. You can create, enter, and edit any and all properties associated with the data in your account.

Automatically collected data

Usage and log data:

We collect data on services, diagnostics, and performance. This includes information about your activities (e.g., how our Services are used, your interaction with other users during the use of our Services, etc.), log files, as well as diagnostic records and reports, failures, website, and performance.

Data about devices and connections:

We collect specific data about location devices installed in vehicles when connected to our servers. This includes data such as hardware model, IP address, data about the mobile network, latitude and longitude, device identifiers, and signal accuracy. Location data is collected and stored by Softruck, encompassing the movements made by the vehicles registered on the platform.


We use cookies to operate and provide our Services, including web-based services, enhance your experiences, understand how our Services are used, and personalize them. We may also use cookies to remember your choices, such as language preferences, and personalize our Services for you.

Third-party data

Data disclosed by third parties about you:

We receive data disclosed by others, which may include data about you. This may include your name, email, phone number, and vehicle data you manage.

Third-party service providers:

We work with third-party service providers to help us operate, execute, enhance, understand, personalize, support, and advertise our Services. For example, we work with other companies to distribute our applications, shape our infrastructure systems, provide information about maps and locations.

How we use the information

Our Services:

We operate and provide our Services, including customer support, enhancement, correction, and customization of the Services. We understand how people use our Services, analyze and use such data to evaluate and improve our Services, research, develop, and test new services and features, as well as troubleshoot issues.


Data shared by you and us:

Data from your account, such as your name, email, phone number, and last time you accessed our service, may be shared and made available to the company that provides your monitoring service, according to user-defined settings.

Your vehicles and locations:

The company managing your monitoring data may share part or all of your data with other third-party services. Softruck does not share this data with third parties.

Data management

Service settings:

You can change the Service settings to manage the availability of certain features.

Deleting your Softruck account:

You can delete your Softruck account at any time using an internal feature. When you delete your Softruck account, all your sensitive data is removed. However, all data generated for analysis will be retained without any link or reference to the previous ownership.

Updates to our Policy

We may change or update our Privacy Policy. We will notify about changes made to this Privacy Policy as needed and update the last modified date at the bottom of this Privacy Policy.

Continued use of our Services confirms your acceptance of our Privacy Policy and any subsequent changes. If you do not agree with the revised Privacy Policy, it is not recommended to use our Services. Please review our Privacy Policy periodically.

Contacting our team

You can contact our team by sending an email to